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Noticeboard

Book online

To save you coming to the surgery, we have made it possible to update your address details and also your clinical information through our website, you can now also book and cancel appointments. 

 

Blood Tests
Did you know that you can have blood tests taken at the surgery now? If your GP has requested you need to have a blood test, ask at reception and book in to see one of our highly trained healthcare assistants.
 

Named GP for all patients

From April 2015, all practices are required under their contract to allocate a 'named GP' to each of their patients. The 'named GP' will have overall responsibility for the care and support that the surgery provides for our patients.

This does not mean that you will only see your named GP and your care will be provided by the most appropriate member of the clinical team.

Having a 'named GP' will not prevent you from seeing any other doctor or nurse of your choice. You will not need to take any further action. If you have any queries regarding your 'named GP', please ask when you next visit the practice.

If you have a preference for which GP you would like to have as your 'named GP', the practice will make every reasonable effort to accommodate your request.

 

 

YouthHealthTalk
Youthhealthtalk enables young people, their family and friends, and professionals such as doctors and teachers to understand young people's experiences of health, illness and life in general. The website feature real-life accounts of issues such as effect on work and education, social life and relationships, consulting health professionals and treatment.

 
 

Comments & Complaints

good_ratingsWe always try to provide the best services possible but there may times when you feel this has not happened. We hope that most problems can be sorted out easily and quickly, often at the time they arise and with the person concerned. If your problem cannot be sorted out in this way, and you wish to make a complaint, please let us know as soon as possible.

A leaflet giving further details of our practice complaints procedure is available from reception. We hope you will use our practice procedure to allow us to look into and if necessary correct, any problems that you have identified or mistakes that have been made.

Ombudsman Services

The Parliamentary and Health Service Ombudsman website contains detailed information on raising a complaint about any aspect of the NHS in England. There is also a leaflet explaining the procedure of bringing a complaint to the ombudsman.

 
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