Comments & Complaints
We always try to provide the best services possible but there may times when you feel this has not happened. We hope that most problems can be sorted out easily and quickly, often at the time they arise and with the person concerned. If your problem cannot be sorted out in this way, and you wish to make a complaint, please let us know as soon as possible.
A leaflet giving further details of our practice complaints procedure is available from reception. We hope you will use our practice procedure to allow us to look into and if necessary correct, any problems that you have identified or mistakes that have been made.
The Parliamentary and Health Service Ombudsman website contains detailed information on raising a complaint about any aspect of the NHS in England. There is also a leaflet explaining the procedure of bringing a complaint to the ombudsman.